TERMS AND CONDITIONS

1) Full Payment for services must be made in advance or on the 1st session of any training sessions taking place.

2) The sessions need to be completed by the 60-day expiration date. Sessions beyond that time frame will be forfeited.

3) A minimum of 2 sessions per week is recommended.

4) If for any reason your session needs to be cancelled, by the Personal Trainer, within 24-hours, we will provide you with a complimentary session at the next regularly scheduled time. In return we require 24-hours notice of any cancellation. Failure to do so will result in being charged the full session rate.

SICKNESS
5) If a session is likely to be cancelled due to any type of sickness, 24-hours notice is required.

6) If for any reason a session has to cancel due to sickness of a third party, then a mutual agreement with the trainer will be made to reschedule the session. The session may still be charged, this is up to the discretion of the Personal Trainer.

REFUNDS
7) If you are unable to continue your scheduled personal training sessions due to medical reasons, a refund will be issued for any remaining sessions. You will need to submit a letter from your doctor restricting exercise prior to the refund being generated.

TARDINESS (Lateness)
8) If you are late for your session, there will be a reduction in the session length equal to the time you are late. You will be charged at the scheduled rate. If you are more than 20 minutes late, the session may be cancelled and you will be charged for the session.

9) Prior to, or during the course of your training, health concerns may arise that may require further input from your doctor, physiotherapist or other allied health professional.

Please be aware that your trainer cannot diagnose and/or prescribe treatment for any form of injury, disease or other medical problem.

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